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Job Opportunities

We welcome and encourage persons of all races, gender identities, sexual orientations, religions, abilities, socio-economic status and ethnicities to apply. Interested applicants can fill out our online application below or email to obtain an application. The Haven Shelter & Services, Inc. is EOE.

Currently Hiring

Part-Time Crisis and Support Services Coordinator

Goal: This position is responsible for responding to the 24-Hour Crisis Hotline, providing supportive services to Shelter Residents and supporting the daily operation of the Shelter Facility.

​Team: This position is a part of the Shelter Team.

Supervisor: This position reports to and is directly supervised by the Housing and Shelter Manager.

Position Type: Part Time

  • Hours include evenings, overnights, and weekends

Compensation: $14/hour

Qualifications: Ability to effectively communicate both orally and in writing. Ability to actively listen and respond to individuals in crisis. Basic computer knowledge that includes the ability to perform accurate data entry. Good organizational skills and experience with or a basic understanding of sexual and intimate partner violence. A willingness/ability to interact with a diverse population in a culturally relevant manner. Because this position provides 24-hour services, a qualified applicant must be available to work a schedule that includes nights and weekends. Must have valid License to drive in the State of Virginia and a good driving record.​

Duties include but are not limited to:

  • Responding to the 24-hour Confidential Crisis Hotline by providing trauma informed crisis intervention and support, information and referrals to callers and ensuring that the hotline is answered during your shift;

  • Providing Trauma Informed Support and Intervention services to Shelter Residents as needed;

  • Supporting Shelter Residents with maintaining Shelter Guidelines in a trauma Informed manner;

  • Coordinating Shelter Screening appointments;

  • Documentation of all Services provided in Vadata;

  • Accurate completion of Brief Intake process and provide Shelter Orientation to new Residents;

  • Maintain current Resident Files and ensure the confidentiality of all Resident Information;

  • Respond to the health and safety needs of Shelter Residents in a timely manner;

  • Provide scheduled transportation to designated locations and other transportation as requested by Crisis and Support Services Program Managers;

  • Assisting the rest of the shelter team in daily shelter maintenance and assuring that the kitchen and dining areas and the Sanctuary Room are safe and clean.

  • Assisting the rest of the shelter team in coordinating in-kind donations for the shelter; picking donations up from the Administrative office, sorting, marking when necessary, and storing appropriately.

  • Participate in staff meetings;

  • Participate in a minimum of 20 hours in- service or job-related training annually; and

  • Other duties as assigned by the Crisis and Support Services Program Managers or On-Call staff.

Part-Time Thrift Shop Retail Associate

Goal: To promote The Haven's Thrift Store working towards meeting personal and location sales and customer satisfaction standards by maximizing the customer's experience, store sales, and profitability.

Supervisor: This position reports to and is directly supervised by the Thrift Shop Manager of The Haven.

Qualifications: High School diploma or equivalent. Effective customer interaction skills. Experience in retail and/or thrift store sales. Experience in effective personnel and volunteer interaction. Ability to assist in the maintaining the thrift store environment with or without reasonable accommodation. Additional qualities include, self-motivation, resourcefulness, creativity, organization, attention to detail, marketing, and a commitment to excellence.

Team: This position is part of the Development Team

Position Type: Part Time – Up to 30 hours/week

Starting Pay: 12/hr

Duties: Include but are not limited to the following:

  • Receive and process donations, lifting up to 50 lbs.

  • Maintain thrift store integrity, (clean store, promote store safety, size and sort merchandise according to store plan, seasonal sale or promotions)

  • Help manage store volunteers

  • Carefully and accurately manage cash sales

  • Carefully and accurately manage credit card sales and daily processing

  • Accurately balance cash register and prepare daily deposit and reports

  • Make daily deposits

  • Complete opening and closing procedures

  • Promote excellent customer service among all staff and volunteers

  • Protect company assets and physical inventory

  • Manage the maintenance of the store displays and recovery of store in all departments

  • Maintain positive and productive relationships with customers, donors, other staff, and volunteers

  • Other duties as assigned by supervisor

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